标准摘要
[中文适用范围]： 本文件为质量管理体系中可用工具的选择和应用提供了指导，用于：a) 表征过程或变量；b) 促进问题解决；c) 突出改进领域；d) 提高有效性。 [外文原描述]： This document gives guidance on the selection and application of tools that can be used in a quality management system to: a) characterize a process or a variable; b) facilitate problem solving; c) highlight areas for improvement; d) improve effectiveness.
英文名称Quality management — Guidance for quality tools and their application