标准摘要
[中文适用范围]: 本部分 ISO 13053 描述了称为六西格玛的业务改进方法论。该方法论通常包括五个阶段:定义、测量、分析、改进和控制(DMAIC)。 本部分 ISO 13053 推荐了在六西格玛项目执行过程中使用的 DMAIC 方法论各阶段的优选或最佳实践。它还推荐了如何管理六西格玛项目,并描述了参与此类项目的人员的角色、专业知识和培训。 它适用于使用制造过程以及服务和交易过程的组织。 [外文原描述]: ISO 13053-1:2011 describes a methodology for the business improvement methodology known as Six Sigma. The methodology typically comprises five phases: define, measure, analyse, improve and control (DMAIC). ISO 13053-1:2011 recommends the preferred or best practice for each of the phases of the DMAIC methodology used during the execution of a Six Sigma project. It also recommends how Six Sigma projects should be managed and describes the roles, expertise and training of the personnel involved in such projects. It is applicable to organizations using manufacturing processes as well as service and transactional processes.
英文名称Quantitative methods in process improvement — Six Sigma — Part 1: DMAIC methodology