标准摘要
[中文适用范围]： 本国际标准提供了针对产品质量问题（包括故障、缺陷、事故和其他不良状况）的基本程序和要求，以帮助组织实施闭环问题解决管理。该标准旨在通过影响缓解、根本原因识别和问题遏制以及经验教训来改进闭环问题解决管理。本国际标准适用于所有空间产品的质量问题解决管理，从工程开发阶段开始适用。 [外文原描述]： ISO 18238:2015 provides basic procedures and requirements of closed loop problem solving against product quality problems including failures, defects, accidents, and other undesirable conditions for organizations. ISO 18238:2015 is intended to improve the closed loop problem solving management which covers the impact mitigation of the problem, root causes identification and problem containment, and lessons learned. ISO 18238:2015 is applicable to problem solving management of all space products, starting from engineering development phase.
英文名称Space systems — Closed loop problem solving management