消费者保证/担保指南

[中文适用范围]： 本文件规定了制造商和/或供应商可以用来满足消费者对产品的合理期望的保证/保证的形式和内容。 本文件适用于企业与消费者之间的新产品和旧产品交易，包括在线交易。 本文件也适用于与完成交易的服务相关的产品（例如，购买需要修改的衣服）。 [外文原描述]： This document specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers. This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).