安全和复原力-应急管理-紧急情况下社交媒体使用指南

[中文适用范围]： 本文件提供了在应急管理中使用社交媒体的指导。 它就组织和公众如何在事件发生之前、期间和之后使用社交媒体并进行互动以及社交媒体如何支持紧急服务的工作提供了指导。 本文件适用于参与应急管理和危机沟通的政府和非政府组织。 [外文原描述]： This document gives guidance on the use of social media in emergency management. It gives guidance on how organizations and the public can use, and interact through, social media before, during and after an incident as well as how social media can support the work of emergency services. This document is applicable to governmental and non-governmental organizations involved in emergency management and crisis communication.