智能社区基础设施 响应能力评估和成熟度模型

[中文适用范围]： 本文件描述了一种成熟度评估模型，用于评估不同成熟度级别的智慧社区基础设施的响应程度。本文件提供了评估领域（例如治理基础设施、卫生基础设施）、类别（例如可用性、可负担性、安全性和保障性、服务质量）和成熟度级别的标准，以评估响应能力，通过满足居民的需求来促进居民与社区之间的互动。本文件： — 阐明了与社区居民需求相关的评估领域； — 为用户提供了标准化的评估类别，以衡量智慧社区基础设施的响应程度。本文件旨在供社区基础设施的提供商和运营商、社区规划者和政府决策者使用。本文件适用于所有类型的社区，无论其地理位置和规模如何。 [外文原描述]： This document describes a maturity assessment model to evaluate the degree of responsiveness of the smart community infrastructure with different maturity levels. This document provides the assessment domain (e.g. governance infrastructure, health infrastructure), categories (e.g. availability, affordability, safety and security, quality of service), and the criteria of maturity levels to assess the responsiveness to promote the interaction between the residents and the community by satisfying residents’ needs. This document: — clarifies the assessment domain associated with residents’ needs in the community; — provides users with standardized assessment categories to measure the degree of responsiveness of the smart community infrastructure. This document is intended to be used by providers and operators of community infrastructure, community planners and government decision-makers. This document applies to all types of communities, regardless of their geographical location and size.