创新管理 创新运营衡量工具和方法 指南

[中文适用范围]： 本文件为有效管理组织创新活动所必需的测量方法的定义、实施、评估和改进提供了指导。它确立了创新运营测量的基本原则，并指导其在四个领域的应用： —— 建立和启动创新计划的测量； —— 创新过程的测量； —— 创新计划的测量； —— 创新组合的测量。本文件适用于： —— 寻求定义和实施创新运营测量方法的组织； —— 寻求改善创新运营问责制、透明度和基于证据的评估领域的组织和相关方； —— 寻求对组织的创新运营管理及其结果有信心的客户、投资者和其他相关方； —— 创新运营和测量培训提供者，包括对结果的评估和咨询； —— 创新运营评估和影响评估专家，倾向于使用统一的国际指导标准； —— 寻求获得通过公共政策和计划支持的创新活动进展和预期结果证据的创新政策制定者和项目经理。本文件中提供的所有指导都是通用的，旨在适用于： — 所有类型的组织，不论其行业或规模，不论其是私营、公共、非营利、政府还是社会组织； — 所有类型的创新（如产品、服务、流程、模型和方法），从渐进式到根本性； — 所有类型的时间范围，从短期到长期的评估和测量。 [外文原描述]： This document provides guidance for the definition, implementation, evaluation, and improvement of the measurements necessary to effectively manage innovation activities in an organization. It establishes the fundamentals of innovation operation measurements and guides their application towards four areas: measurements for establishing and launching innovation initiatives; measurements for innovation processes; measurements for innovation initiatives; measurements of innovation portfolios. This document is applicable to: organizations that are seeking to define and implement an innovation operations measurement approach; organizations and interested parties seeking to improve the areas of accountability, transparency, and evidence-based assessment of innovation operations; customers, investors, and other interested parties, seeking confidence in the organization’s innovation operations management and its results; providers of training in innovation operations and measurements, including assessment of and consultancy for achieving results; experts in innovation operations evaluation and impact assessment, favoring the use of a harmonized international guidance standard; innovation policy makers and program managers who are looking to obtain evidence of progress and desired outcomes of innovation activities supported through public policies and programs. All of the guidance provided within this document is generic and intended to be applicable to: all types of organizations regardless of sector or size, whether they be private, public, not-for-profit, governmental or societal; all types of innovations (e.g. product, service, process, model, and method) ranging from incremental to radical; all types of time horizons, from short-term to long-term evaluation and measurement.