标准摘要
[中文适用范围]: 本文件为增强组织实现持续成功的能力提供了指导方针。 本指南与 ISO 9000:2015 中给出的质量管理原则一致。 本文件提供了一个自我评估工具,用于审查组织采用本文件中的概念的程度。 本文件适用于任何组织,无论其规模、类型和活动如何。 [外文原描述]: ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015. ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document. ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.
英文名称Quality management — Quality of an organization — Guidance to achieve sustained success