标准摘要
[中文适用范围]： 本文件规定了基于ISO/IEC 19086-1的云服务服务级别协议（SLA）的核心符合性要求，并给出了核心符合性要求的指导建议。本文件供云计算服务提供商和云计算客户使用。本文件未提供云SLA所用的标准结构。 [外文原描述]： ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers. ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.
英文名称Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements