标准摘要
[中文适用范围]： 本文件规定了测量框架 (MF) 和组织成熟度模型 (OMM)。它概述了组织如何使用 ISO/IEC 30105-1 中的过程参考模型 (PRM) 和 ISO/IEC 30105-2 中的过程评估模型 (PAM) 来测量其能力和成熟度水平。它符合 ISO/IEC 33003 和 ISO/IEC 33004 的要求，并通过提供一个框架来测量和得出能力和组织成熟度水平，从而支持绩效评估。本文件旨在与 ISO/IEC 30105 系列的其他部分以及 ISO/IEC 33002 提供的评估方法一起使用，以评估流程。 [外文原描述]： This document specifies a measurement framework (MF) and an organization maturity model (OMM). It provides the overview of how an organization can use the process reference model (PRM) in ISO/IEC 30105-1 and the process assessment model (PAM) in ISO/IEC 30105-2 to measure their capability and maturity levels. It conforms to the requirements of ISO/IEC 33003 and ISO/IEC 33004 and supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels. This document is intended to be used in concurrence with the other parts of the ISO/IEC 30105 series and the assessment approach provided by ISO/IEC 33002 for assessing processes.
英文名称Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 3: Measurement framework (MF) and organization maturity model (OMM)