信息技术.过程评估.过程能力评估的过程测量框架

[中文适用范围]： 本国际标准定义了一个过程测量框架，该框架支持根据ISO/IEC 33003的要求评估过程能力。该过程测量框架提供了一个架构，可用于构建符合ISO/IEC 33004[4]要求的过程评估模型，该模型可用于根据ISO/IEC 33002[3]的要求执行过程能力评估。在本标准及相关标准的背景下，过程能力是与过程持续满足当前或预期业务目标的能力相关的过程质量特征。本国际标准定义的过程测量框架形成了一种结构，能够：a) 促进自我评估；b) 为过程改进和过程质量判定提供基础；c) 适用于所有应用领域和组织规模；d) 产出一组过程（能力）属性评级（过程概况）；e) 推导出过程能力等级。 [外文原描述]： ISO/IEC 33020:2015 defines a process measurement framework that supports the assessment of process capability, in accordance with the requirements of ISO/IEC 33003. The process measurement framework provides a schema that can be used to construct a process assessment model conformant with ISO/IEC 33004 which can be used in the performance of assessment of process capability according to the requirements of ISO/IEC 33002. In the context of this and related standards, process capability is a process quality characteristic related to the ability of a process to consistently meet current or projected business goals. The process measurement frameworks defined in ISO/IEC 33020:2015 form a structure which a) facilitates self-assessment, b) provides a basis for use in process improvement and process quality determination, c) is applicable across all application domains and sizes of organization, d) produces a set of process (capability) attribute ratings (process profile), and e) derives a process capability level.