信息技术.过程评估.过程能力评估的过程测量框架

[中文适用范围]： 本文件定义了一个过程测量框架，该框架支持根据 ISO/IEC 33003 的要求评估流程能力。该过程测量框架提供了一个模式，可用于构建符合 ISO/IEC 33004 的流程评估模型，从而可以在执行流程能力评估时符合 ISO/IEC 33002 的要求。本文件还包含作为信息性附录的过程能力评估指标集合，这些指标可用于使用本过程测量框架构建过程评估模型，并对过程能力等级的含义和实现过程属性提供指导。 [外文原描述]： This document defines a process measurement framework that supports the assessment of process capability, in accordance with the requirements of ISO/IEC 33003. The process measurement framework provides a schema that can be used to construct a process assessment model conformant with ISO/IEC 33004 which can be used in the performance of assessment of process capability according to the requirements of ISO/IEC 33002. In the context of this document and related standards, process capability is a process quality characteristic related to the ability of a process to consistently meet current or projected business goals. The process measurement framework defined in this document forms a structure which a) facilitates self-assessment, b) provides a basis for use in process improvement and process quality determination, c) is applicable across all application domains and sizes of organization, d) produces a set of process (capability) attribute ratings (process profile), and e) derives a process capability level. This document also includes as informative annexes a set of assessment indicators of process capability that can be used in the construction of a process assessment model using this process measurement framework, and guidance on the meaning of the process capability levels and the achievement of the process attributes.